"We evaluated several operating systems, including Linux, before choosing Windows XP Embedded for the cash lanes and PC systems at RadioShack," commented Ron Cook, vice president of Technical Strategy and Operations at RadioShack. "Typically we have two to three cash lanes per store; if one is down, we can be as low as 50 percent capacity, so reliability is critical to our organization."
"Windows XP Embedded not only provides the reliability we need, but also a fast deployment of the solution that exceeded our expectations," Cook added. "Windows XP Embedded enabled us to develop a consistent, integrated technology environment across all our store platforms, from operating system to development environment to in-store devices, making it easier to get our solution deployed quickly and reliably."
According to Microsoft, RadioShack's objectives included finding a cost-effective and reliable solution, deploying that solution quickly, and taking advantage of existing software and hardware investments. The solution consists of Dell and HP systems running Windows XP, deployed as cash lanes and PC systems. RadioShack also deployed the newly released Microsoft Systems Management Server 2003 as the primary management tool with its added capabilities to track assets, deploy applications, and manage patches on Windows XP Embedded devices.
Microsoft says RadioShack worked with Microsoft Consulting Services to develop the Windows XP Embedded image, and with Dell and HP to deploy and integrate the system into 8,000 cash lanes in less than 12 weeks. RadioShack reportedly found the cash lanes and PC systems reliable from the first day of operation.
In a related story, Microsoft today announced a major intiative aimed at the retail market, the
"Smarter Retailing Initiative".
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