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        Service syncs desktops and mobile devices

        Jonathan Angel | Date: Feb 25, 2010 | Comments: 1



        Sharpcast has announced enhancements to a web-based service designed to provide online synchronization of files between Windows Mobile devices and Windows or Macintosh desktops. SugarSync now allows uploading files via email, and available online storage has been expanded to 500GB, according to the company.


        Available since 2008, SugarSync is a service providing subscribers with online storage, accessible via a personal website, with a URL such as johndoe.sugarsync.com. Data may be uploaded or downloaded by using any web browser, but users can also connect their desktop computers (Windows or Macintosh) and mobile phones (Windows Mobile, iPhone, BlackBerry, and Android) to the site using dedicated client software. Once this has been done, data stored on the site can be mirrored to all the devices, and changes made on one device can be copied to others automatically, according to the company.

        Now, according to Sharpcast, SugarSync users can also upload data to the cloud simply by sending email attachments to an assigned email address (such as johndoe.123@e2f.sugarsync.com). It's said such attachments are automatically extracted, then placed in an "Uploaded by Email" folder within the automatically synchronized "Magic Briefcase." This folder, pictured at right in Sharpcast's Windows Mobile client, is then accessible from all of a user's devices.

        Another touted improvement to SugarSync is the availability of up to 500GB of storage, allowing users to synchronize and backup their entire hard disk drives, for example. Previously, the service was available only in a 2GB free version, plus paid tiers of 60GB, 100GB, and 250GB.

        Laura Yecies, chief executive officer at SugarSync, stated, "Upload by email eliminates the need to download attachments and re-save them. Were happy to add another way to make sync your most important files easier and more transparent."

        Yecies added, "The rate with which we consume gigabits is only increasing. Smartphones, with picture and video-taking capabilities, and streaming media services are only adding to this data explosion. As a result, we've had many requests for higher-storage accounts."

        Background

        SugarSync's automatic synchronization capabilities, however, come into force when dedicated SugarSync Manager client software -- desktop versions are available for Windows 7, Windows XP, Windows Vista, Windows Mobile, and Macintosh OS X -- is installed on one or more devices. From that point, the SugarSync Manager software will automatically upload files to the SugarSync website from designated folders.


        SugarSync Manager software
        (Click to enlarge)

        These "SugarSynced" folders are continuously monitored for changes, so files can be uploaded automatically to the online backup whenever one is changed. From there, they are automatically updated on every device associated with the same SugarSync account. For example, if a Microsoft Word file in a folder being monitored by SugarSync Manager is edited on a Windows machine, the changes will be copied to the SugarSync website, then mirrored on any connected Macintosh or Windows Mobile devices.


        The SugarSync architecture
        Source: Sharpcast

        If disk space or bandwidth are of concern, SugarSync can be configured so that new files are not pushed to every device, but merely made available from the website on demand. Also, if any of the devices being synchronized is temporarily offline, it will receive updates as soon as it reconnects, Sharpcast claims.

        Another advantage of SugarSync is said to be the fact that all data is located in "geo-redundant, world-class data centers," and stored using 128-bit AES encryption. Further, Sharpcast touts special handling for photos, which are "automatically organized into gorgeous online albums." Thus, the company says, a single service can now provide for both photo sharing and backup.

        Limitations

        When we tried it in 2008, the Windows Mobile SugarSync client (shown below left) allowed photos taken with the phone's camera to be automatically synchronized to other devices. Alternatively, photos could be automatically downloaded to the phone and reformatted for its screen size.


        SugarSync's 2008 Windows Mobile client (left) and the company's current offering (right)

        There were some limitations, however. File types other than photos were not moved to and from the phone automatically. Instead, users had to employ a mobile web browser to upload and download files from the SugarSync website.

        Sharpcast's current Windows Mobile client, still described as a beta, appears to make downloading files much simpler. In our brief testing, however, we were not able to determine the extent of its uploading capabilities.

        Further information

        SugarSync is available in a free version with a 2GB limit, plus 60GB, 100GB, 250GB, and 500B tiers priced at approximately $10, $15, $25, and $40 per month, respectively. More information is available from the company's website, here.



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