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Windows Mobile keeps Dutch trains running smoothly
Feb. 09, 2006

Nederlandse Spoorwegen (NS), the National Dutch Rail Authority, has equipped all 10,000 of its front-line employees with Windows Mobile powered wireless handheld devices for access to "context-aware" services. The system allows train conductors and drivers, customer service representatives, and other staff to wirelessly access business-critical data such as traffic information, schedules, shift rosters, maintenance information and temporary speed limits.

HP iPAQ 4350
(Click image to enlarge)
This application, which makes use of HP iPAQ 4350s (pictured at right) along with a software platform provided by Appear Networks, is claimed to be the largest known deployment of WiFi-enabled frontline applications in Europe to date. In the future, other employees may use the system for security applications, such as silent alerts and access to video surveillance feeds, according to NS.

Appear says its IQ platform, based on the Appear Context Engine, pushes or synchronizes personalized information over any available wireless network (WiFi, GPRS) whenever the user enters or moves between authorized wireless zones. The Synchronization Module uses context information such as location and user profile to manage file uploads and downloads, version control, release management, and dynamic synchronization of workflows between devices and the back office.

To support the handheld devices, NS wired 50 railway stations throughout the country with Cisco Systems end-to-end WiFi networks. NS estimates that the system has generated a productivity gain of 25 minutes per employee, per shift, saving around eight million Euros per year.

"At NS, the complete roll-out was conducted in less than six months, and is anticipated to pay for itself in less than four months, which is unheard of in any industry", commented Pontus Axelsson, VP Product Development, Appear Networks.



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