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Neoware adds 'ezRemote Manager' to Windows-powered thin clients
Jan. 17, 2002

King of Prussia, PA -- (press release excerpt) -- Neoware Systems today announced a significant upgrade for its ezRemote Manager software, the enterprise-class suite of management tools designed to lower the cost of administering large networks of smart, connected devices. With unique enhancements designed to ease administration, save time, and lower cost, ezRemote Manager 2.3 makes Neoware's Eon and Capio families of computing appliances even more versatile with new capabilities not found in other thin client appliance products.

Neoware's ezRemote Manager is a powerful suite of management tools designed to significantly lower the cost and time associated with administering large networks of thin client appliances. Enabling system administrators to remotely discover, configure, upgrade, and maintain their thin client appliances without traveling from desk to desk results in significant savings of time and money compared to the administration of personal computers. Neoware's ezRemote Manager provides enterprises with the tools to maintain control of their computer assets with a built-in database of information about installed devices including serial numbers, installed software, configuration, and network information.

Neoware's ezRemote Manager is the first enterprise-class management tool to fully integrate the management of Windows CE, Windows NTe, Windows XPe, and Linux powered appliances. ezRemote Manager is a powerful suite of tools that has been working in the most demanding environments at thousands of installations, capable of managing from one to over 10,000 Neoware appliances. It is scalable to the largest, most distributed global enterprises and works easily across complex networks, whether local or wide area. Designed using a familiar Windows Explorer -- type interface, ezRemote Manager lets system administrators discover Neoware appliances anywhere on their network; sort lists by any attribute, including appliance type, software version, configuration, or hardware version; manage a database of assets easily with fully configurable, multi-level grouping; and save these databases for future activities such as updating software, changing security protection, and configuring network settings or server connections.

New Features in ezRemote Manager, Version 2.3
  • ezAnywhere Desktop Shadowing
    ezAnywhere enables system administrators to remotely take control of Neoware appliances running Windows CE, Windows NTe, Windows XPe, and Linux for remote configuration or for help desk functions. Using ezAnywhere, administrators can 'shadow' end-user sessions on Neoware appliances, without depending on protocols such as ICA or RDP. With ezAnywhere, system administrators can interact with the same desktop that a user views, enabling remote assistance and remote configuration across a local or wide area network, or the Internet. Fully integrated into ezRemote Manager,ezAnywhere allows administrators to select any appliance from a database, enable remote shadowing, and interact with the appliance even if it is thousands of miles away.

  • ezUpdate Unattended Configuration
    ezUpdate enables automatic pull-based software and configuration updates for Windows CE and NeoLinux powered appliances. With the addition of ezUpdate, administrators can configure their appliances to automatically download updated software or configuration files after checking for availability at power-up. This enables unattended central management of Neoware appliances, and ensures that all appliances on a network are automatically updated to the latest version. With this addition, Neoware now offers the choice of administrator controlled, push-based updates, and unattended, pull-based updates to lower the cost and time associated with device management.

  • ezClone Appliance Cloning
    ezClone allows administrators to copy customized configuration settings and software to a large number of appliances across the network, simply and easily. With ezClone, an administrator can configure a single appliance with customized software and configuration, pull this customized software from the appliance, and then send it to one appliance or thousands of appliances across the network. ezCloned configurations can be used with ezUpdate to automatically update Neoware appliances located anywhere on a distributed network.

  • Fully Integrated Wake-On-LAN Support
    Integrated Wake-On-LAN (WOL) enables ezRemote Manager to update any WOL-capable Neoware appliance, anywhere on the network, anytime, even if the appliance has been turned off. With Wake-On-LAN, systems administrators can insure that devices are upgraded to the latest configuration without requiring users to keep them powered on, resulting in improved administration and energy savings. ezRemote Manager's software and configuration update tools automatically power on remote devices using WOL without administrator interventions, assuring full and complete update sessions.

  • Enhanced and Upgraded Graphic User Interface
    ezRemote Manager Version 2.3 features an updated and enhanced user interface to enable administrators to manage even larger numbers of appliances conveniently. With enhanced drag and drop, administrators can now create multi-level groups of appliances much more easily. Using ezRemote Manager's ability to save and use multiple databases, combined with enhanced group management, administrators can more easily manage very large installations of Neoware appliances.
These new software capabilities expand the proprietary advantages of Neoware's thin client appliance products, providing Neoware with a strong competitive advantage in the Appliance Computing market. Additional Neoware software technologies include:
  • ezOff eliminates operating system corruption at power-down, and provides the ability for Neoware powered appliances to be turned off by simply pressing the power button, without going through a lengthy shut-down process as is required with a personal computer.
  • ezSecure significantly enhances the security of an embedded operating system by making it "read only," disabling unauthorized changes and protecting a Neoware powered appliance from viruses.
  • ezSnap is a powerful customization tool that enables system administrators to modularly update appliance software without having to download the entire operating system image. This capability allows updates of individual components of an embedded operating system, reduces network bandwidth use, and enables Neoware to easily provide updates to important components such as ICA, RDP, terminal emulation, and browser clients much more quickly, keeping customers up-to-date with the latest features and capabilities.
  • ezConnect is an appliance user interface that lets customers interact with Neoware appliances without any knowledge of the underlying operating system. ezConnect provides a simple, easy, and secure user interface for connecting to application servers and the Internet, and enables users to configure an appliance to start applications at power up, and to customize browsers for particular environments such as kiosk use.
Neoware's ezRemote Manager Release 2.3 is available immediately from Neoware. Neoware customers who are currently covered under Neoware's Full Advantage programs can receive ezRemote Manager at no additional charge. Customers not currently covered under a software update program may license the new version along with a complete software update for $50 per seat.



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